##master-page:HomepageReadWritePageTemplate ##master-date:Unknown-Date #format wiki #language en = High Availability IT systems = == RPO and RTO's == * '''Recovery Time Objective (RTO)''' * RTO is defined as the maximum amount of time that an IT-based business process can be down before the organization starts suffering unacceptable consequences (financial losses, impact to customer satisfaction, reputation, and so on). RTO indicates the downtime tolerance of a business process or an organization in general. * The RTO requirements are driven by the mission-critical nature of the business. Thus, for a system running a stock exchange, the RTO is zero or very near to zero. * An organization is likely to have varying RTO requirements across its various business processes. Thus, for a high volume e-commerce Web site, for which there is an expectation of rapid response times and for which customer switching costs are very low, the Web-based customer interaction system that drives e-commerce sales is likely to have an RTO close to zero. However, the RTO of the systems that support back-end operations, such as shipping and billing, can be higher. If these back-end systems are down, then the business may resort to manual operations temporarily without a significantly visible impact. || System Name || RTO in 00h00 || Financial Loss || Description of Financial loss and impact || || 1. || || || || || 2. || || || || || 3. || || || || * '''Recovery Point Objective (RPO)''' * RPO is the maximum amount of data an IT-based business process may lose before causing detrimental harm to the organization. RPO indicates the data-loss tolerance of a business process or an organization in general. This data loss is often measured in terms of time, for example, 5 hours or 2 days worth of data loss. * A stock exchange where millions of dollars worth of transactions occur every minute cannot afford to lose any data. Thus, its RPO must be zero. Referring to the e-commerce example, the Web-based sales system does not strictly require an RPO of zero, although a low RPO is essential for customer satisfaction. However, its back-end merchandising and inventory update system may have a higher RPO; lost data in this case can be reentered. || System Data || RPO in 00h00 of data loss || Financial Loss || Description of Financial loss and impact || || 1. || || || || || 2. || || || || || 3. || || || || == Links == * [[http://docs.oracle.com/cd/B28359_01/server.111/b28281/hadesign.htm|High Availability Design @ Oracle]] ... ---- CategoryArchitecture